Gaffer vs simPRO — Best Job Management Software for UK Plumbers, Electricians & Trades Compared 2026Gaffer vs
simPRO
simPRO is an enterprise-grade field service platform — powerful, deep and complex. But it comes with hidden pricing, long onboarding and contract lock-in. Gaffer gives you AI, RAMS, OBD-II GPS tracking and Gaffer Pay with transparent pricing from £179/month.
simPRO
Best for: Large field service operations (50+ staff) who need deep inventory management, multi-company support and enterprise reporting.
- Australian — large enterprise customer base
- Multi-company management
- Deep inventory & warehouse management
- Simtrac fleet tracking (add-on)
- Hidden pricing — must talk to sales
- 4-12 week onboarding process
- No AI features (no receptionist, RAMS, agents)
- Contract lock-in (annual or multi-year)
Gaffer
UK-NativeBest for: UK trade businesses (3-60 field staff) who want powerful features without enterprise complexity or hidden pricing.
- £179–£599/mo — transparent, published pricing
- Go live in days, not weeks
- 1,000–10,000 AI credits per plan
- RAMS, Gas Safe, NICEIC, ECS tracking
- OBD-II GPS trackers (£49.99 + £9.99/mo)
- Gaffer Pay: cards, Pay by Bank, Apple Pay
- Voice minutes & SMS included
- Monthly rolling — no lock-in
Gaffer vs simPRO pricing for UK trades
| Item | Gaffer | simPRO |
|---|---|---|
| Starter plan | £179/mo (3 seats, 6 field) | Contact sales |
| Growth plan | £349/mo (10 seats, 30 field, 2 trackers) | Contact sales |
| Scale plan | £599/mo (20 seats, 60 field, 5 trackers) | Contact sales |
| Annual discount | ~17% (e.g. £149/mo on Starter) | Unknown |
| Implementation fee | £0 (self-service onboarding) | Typically £2,000–£10,000+ |
| Contract | Monthly rolling — cancel anytime | Annual or multi-year |
| GPS trackers | OBD-II: £49.99 + £9.99/mo each | Simtrac: pricing undisclosed |
| AI features | 1,000–10,000 credits/mo included | No AI |
simPRO pricing is not publicly available. Implementation fees and contract terms are from industry reports and user reviews. Correct as of February 2026.
Gaffer vs simPRO — full feature comparison
| Feature | Gaffer | simPRO | Notes |
|---|---|---|---|
| Transparent pricing | Gaffer publishes all pricing. simPRO requires a sales call — pricing depends on modules, users and contract length. | ||
| Quick onboarding | Gaffer: sign up, import data, go live in days. simPRO: weeks-long implementation with consultants. | ||
| AI receptionist | Add-on | Gaffer AI Receptionist (£150/mo add-on) answers calls 24/7. simPRO has no AI receptionist. | |
| AI-generated RAMS & safety policies | H&S Compliance Suite generates RAMS, policies, method statements with AI. simPRO has digital forms but no AI generation. | ||
| AI bid writer & tender watcher | Tender Watcher (free) + AI Bid Writer (add-on/included on Scale). Not in simPRO. | ||
| Pal — autonomous AI agent | Pal chases invoices, follows up quotes, flags certs. simPRO has workflow automation but no AI agent. | ||
| Certificate tracking | Gaffer: full UK cert tracking with expiry alerts. simPRO: basic compliance features, less trade-specific. | ||
| GPS vehicle tracking (OBD-II) | Gaffer: plug-and-play OBD-II (£49.99 + £9.99/mo), trips auto-link to jobs. simPRO: Simtrac fleet add-on (pricing undisclosed). | ||
| Pay by Bank (Open Banking) | UK Open Banking from 0.7% + 30p on Scale. simPRO accepts cards only. | ||
| Apple Pay & Google Pay | One-tap checkout on Gaffer Pay invoices. Not available in simPRO. | ||
| Voice minutes & SMS included | 200–1,000 voice mins and 200–1,500 SMS included per plan. simPRO charges separately for SMS. | ||
| WhatsApp Business messaging | Add-on | Two-way WhatsApp (£39/mo add-on). simPRO uses SMS messaging only. | |
| Toolbox talks & training | Video training with quizzes and sign-off. simPRO has no built-in training module. | ||
| Job management & scheduling | Both offer full job lifecycle with scheduling and dispatch. | ||
| Quoting & invoicing | Both offer quotes and invoices. simPRO has strong estimating with takeoffs. | ||
| Mobile worker app | Both have field mobile apps. | ||
| Inventory management | simPRO has a full inventory/warehouse module. Gaffer has materials tracking but not warehouse management. | ||
| Multi-company management | simPRO supports multiple companies under one account. Gaffer is single-company. | ||
| Xero & QuickBooks integration | Both integrate with major accounting packages. | ||
| Maintenance planning | Both offer recurring maintenance scheduling. simPRO has a dedicated maintenance planner. | ||
| No long-term contract | Gaffer is monthly rolling. simPRO typically requires annual or multi-year contracts. | ||
| GBP pricing | Gaffer is priced in £. simPRO is Australian but has UK pricing — however it's not published. |
simPRO or Gaffer — which is right for your trade business?
Choose simPRO if you…
- Have 50+ field staff and need enterprise features
- Need deep inventory/warehouse management
- Run multiple companies under one platform
- Have dedicated admin staff to manage the system
- Are comfortable with long implementation timelines
Choose Gaffer if you…
- Have 3-60 field staff and want to go live quickly
- Want transparent pricing with no sales calls
- Need AI to handle admin (RAMS, quotes, chase payments)
- Want OBD-II GPS trackers that tie into jobs and timesheets
- Need UK compliance (RAMS, Gas Safe, CIS)
- Want monthly rolling — no long-term commitment
Gaffer vs simPRO — frequently asked questions
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Powerful without the complexity.
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