Beyond
job management.
One record for every job, call, payment and compliance cert - so nothing falls through the cracks between the van and the office.
No credit card required · 14-day free trial
Dashboard
Built for every trade
Plumbing & Heating
Boiler installs to gas servicing
Electrical
Domestic rewires to commercial fit-outs
HVAC
Planned maintenance to reactive callouts
Roofing
Repairs, replacements and inspections
Fire & Security
Install, service and compliance
Facilities Management
Multi-site contracts and SLAs
Plumbing & Heating
Boiler installs to gas servicing
Electrical
Domestic rewires to commercial fit-outs
HVAC
Planned maintenance to reactive callouts
Roofing
Repairs, replacements and inspections
Fire & Security
Install, service and compliance
Facilities Management
Multi-site contracts and SLAs
Plumbing & Heating
Boiler installs to gas servicing
Electrical
Domestic rewires to commercial fit-outs
HVAC
Planned maintenance to reactive callouts
Roofing
Repairs, replacements and inspections
Fire & Security
Install, service and compliance
Facilities Management
Multi-site contracts and SLAs
Plumbing & Heating
Boiler installs to gas servicing
Electrical
Domestic rewires to commercial fit-outs
HVAC
Planned maintenance to reactive callouts
Roofing
Repairs, replacements and inspections
Fire & Security
Install, service and compliance
Facilities Management
Multi-site contracts and SLAs
Only in Gaffer
Why crews switch to Gaffer
(and stay)
Features you won't find in Tradify, Jobber or ServiceM8.
AI receptionist & call intelligence
Never miss a job again. Your AI receptionist answers calls 24/7, records them, transcribes them and creates follow-ups against the right customer and job.
RAMS and compliance built-in
Generate RAMS in a couple of clicks, track certifications and toolbox talks, and prove compliance to any inspector without digging through folders.
FM-ready from day one
Multi-site clients, SLAs, purchase orders and subcontractor portals out of the box. Go from 5 vans to 50 without changing platform.
Best-in-class checkout
Your customers pay like they're shopping online. Apple Pay, Google Pay, Pay by Bank. Lower fees than card. Faster cash in your account.
Four pillars.
One platform.
Everything tied to the same record. No more "let me check the other system".
Jobs
From embeddable lead forms to invoice. Scheduling, photos, notes - all in one record.
Everything in one record - no more chasing paperwork
Calls
Every call recorded, transcribed, summarised. AI extracts action items.
Every call recorded, transcribed and linked to a job
Training
Videos, quizzes, toolbox talks, certifications. All tracked per worker.
Track certs, toolbox talks and training per worker
Payments
Bank, card, Apple Pay, Google Pay. Lower fees. Instant settlement.
Card, bank, Apple Pay - instant settlement
3-minute walkthrough
See exactly how Gaffer replaces your spreadsheets, call tracker and payment portal.
Watch the product in action or book a live session with an implementation specialist.
Highlights
- Intake to invoice tracked in one record
- AI receptionist captures every missed call
- Automated training & compliance reporting
- Close the loop with instant card & bank payments
Why crews switch
Replace the spreadsheet, CRM and call-tracker stack.
The hardest part of scaling a trade business is keeping engineers, schedulers and finance aligned once you've got multiple vans on the road. Gaffer becomes the single system of record so everyone works from the same timeline.
Legacy CRM
No field context, no SLAs, no payments. Needs five bolt-ons.
Spreadsheets + WhatsApp
Zero audit trail, data entry errors, hard to onboard new staff.
Call tracking only
Great recordings, but nothing ties back to jobs or cash collected.
With Gaffer
Single record of truth
Calls, photos, quotes, invoices, training, signatures.
AI-assisted ops
Summaries, action items, missed call capture, compliance nudges.
Cash faster
Instant payouts, auto-reconciliation, financing options.
Launch-ready onboarding
Templates, imports, and concierge support in 2 weeks.
Three people.
One system.
Built for everyone in your business - not just the office.
One Dashboard
Jobs, vans, calls, invoices, training, certifications - all stitched together in one view.
- Live job status across all workers
- Call recordings & transcripts
- Team compliance at a glance
- Revenue & cash flow
One App
Jobs, tracking, training and comms - an app workers actually want to use.
- Today's jobs with navigation
- Clock in/out with GPS
- Training videos & quizzes
- AI chat for instant answers
One-Click Pay
Professional checkout - not clunky PDFs and "I'll send you the invoice later".
- Live job tracking with ETA
- Accept quotes with one click
- Pay by bank, card, or Apple Pay
- Branded customer portal
Software that runs
your business.
AI answers calls 24/7. Workflows handle the rest. You focus on the work.
AI Receptionist
24/7 call answering. Never miss a lead. AI books appointments, qualifies leads, routes calls.
Call Intelligence
Every call recorded, transcribed, summarised. AI extracts action items automatically.
AI Job Assistant
Ask questions, get instant answers. "What parts did we use at the Johnson job?"
End-to-End Workflows
IVR → Job → Dispatch → SMS → Payment. Fully automated, no manual steps.
Auto Payment Chasing
Automated reminder sequences. Day 1 friendly, Day 7 follow-up, Day 14 final notice.
Smart Scheduling
AI suggests optimal slots based on location, skills, and worker availability.
Built for scale.
Managing 3 vans or 30 - Gaffer handles large crews, client hierarchies, SLAs, and compliance paperwork without extra admin.
- Multi-site contractsOne contract, hundreds of properties
- Client hierarchiesParent companies, subsidiaries, contacts
- SLA trackingResponse times, completion rates, KPIs
- Compliance managementGas Safe, electrical, legionella
Loved by the trade
Built for trades running 3+ vans and scaling to 200+ engineers.
Plumbing & Heating
"The call recording alone is worth it. Every conversation transcribed and attached to the job — no more he-said-she-said with customers."
Key benefit
Full call audit trail
Mechanical Contractor
"Running multiple vans used to be chaos. Now I've got one dashboard for jobs, SLAs and compliance. Saves me hours every week."
Key benefit
One dashboard for everything
Electrical Contractor
"Our lads actually use this app. The training module means everyone's certified and I can prove it to any inspector."
Key benefit
Workforce compliance sorted
General Contractor
"Finally, software that doesn't look like it was built in 1995. Clean, fast, and my customers can pay by Apple Pay."
Key benefit
Professional customer experience
Facilities Management
"The AI receptionist picks up calls we used to miss completely. That's real money we were leaving on the table."
Key benefit
Never miss a lead
Plumbing & Heating
"The call recording alone is worth it. Every conversation transcribed and attached to the job — no more he-said-she-said with customers."
Key benefit
Full call audit trail
Mechanical Contractor
"Running multiple vans used to be chaos. Now I've got one dashboard for jobs, SLAs and compliance. Saves me hours every week."
Key benefit
One dashboard for everything
Electrical Contractor
"Our lads actually use this app. The training module means everyone's certified and I can prove it to any inspector."
Key benefit
Workforce compliance sorted
General Contractor
"Finally, software that doesn't look like it was built in 1995. Clean, fast, and my customers can pay by Apple Pay."
Key benefit
Professional customer experience
Facilities Management
"The AI receptionist picks up calls we used to miss completely. That's real money we were leaving on the table."
Key benefit
Never miss a lead
Plumbing & Heating
"The call recording alone is worth it. Every conversation transcribed and attached to the job — no more he-said-she-said with customers."
Key benefit
Full call audit trail
Mechanical Contractor
"Running multiple vans used to be chaos. Now I've got one dashboard for jobs, SLAs and compliance. Saves me hours every week."
Key benefit
One dashboard for everything
Electrical Contractor
"Our lads actually use this app. The training module means everyone's certified and I can prove it to any inspector."
Key benefit
Workforce compliance sorted
General Contractor
"Finally, software that doesn't look like it was built in 1995. Clean, fast, and my customers can pay by Apple Pay."
Key benefit
Professional customer experience
Facilities Management
"The AI receptionist picks up calls we used to miss completely. That's real money we were leaving on the table."
Key benefit
Never miss a lead
Plumbing & Heating
"The call recording alone is worth it. Every conversation transcribed and attached to the job — no more he-said-she-said with customers."
Key benefit
Full call audit trail
Mechanical Contractor
"Running multiple vans used to be chaos. Now I've got one dashboard for jobs, SLAs and compliance. Saves me hours every week."
Key benefit
One dashboard for everything
Electrical Contractor
"Our lads actually use this app. The training module means everyone's certified and I can prove it to any inspector."
Key benefit
Workforce compliance sorted
General Contractor
"Finally, software that doesn't look like it was built in 1995. Clean, fast, and my customers can pay by Apple Pay."
Key benefit
Professional customer experience
Facilities Management
"The AI receptionist picks up calls we used to miss completely. That's real money we were leaving on the table."
Key benefit
Never miss a lead